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Built by the Singh Brothers: Eli + Millan

Privacy Policy

Last updated: January 29, 2026

1. Introduction

Simulator Builder LLC (“Sim Builder,” “we,” “us,” or “our”), operates the sim-builder.com website and related services (collectively, the “Service”).

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use the Service, as well as the privacy rights available to you. Sim Builder provides privacy protections consistent with the California Privacy Rights Act (CPRA) to all users, regardless of where they reside.

This Policy applies to visitors and registered users who interact with our Service.

2. Information We Collect

We collect personal information to operate, maintain, and improve the Service as an informational and referral platform.

2.1 Categories of Personal Information

Depending on how you interact with the Service, we may collect the following categories of personal information:

  • Identifiers: Name, email address, IP address, account identifiers
  • Contact Information: Email address and optional profile information
  • Internet or Network Activity: Pages visited, features used, referring URLs, outbound link clicks, browser type, device information
  • Geolocation Data: Approximate location derived from IP address
  • Customer Communications: Support inquiries, feedback, and correspondence
  • Account Credentials: Login credentials (stored in hashed or encrypted form)

We do not knowingly collect sensitive government identifiers (such as Social Security numbers), precise geolocation data, or biometric information.

2.2 Referral and Outbound Link Data

When you click a link that directs you to a third-party manufacturer or retailer website, we may collect or receive limited information related to that referral, such as:

  • Confirmation that a referral link was clicked
  • A referral or affiliate identifier
  • Timestamp and referring page

This information is used to measure referral performance and improve the Service. We do not receive payment details, full order details, or customer service records from third-party sellers.

3. Use of Personal Information

We use personal information for the following purposes:

  • To provide, operate, and maintain the Service
  • To create and manage user accounts
  • To personalize and improve product configuration and comparison tools
  • To analyze usage and improve Service functionality
  • To measure referral performance and site effectiveness
  • To communicate about accounts and service-related matters
  • To respond to support requests and user inquiries
  • To send optional promotional or informational emails (you may opt out at any time)
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our terms

4. Cookies, Analytics, and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service.

Cookies may be used for:

  • Core site functionality
  • Remembering user preferences
  • Analytics and performance measurement
  • Measuring outbound link and referral engagement

Analytics are used for first-party product analytics and service improvement only.

We do not use cookies or tracking technologies for cross-context behavioral advertising or targeted advertising.

You can control cookies through your browser settings. Disabling cookies may affect certain Service functionality.

5. Service Providers and Subprocessors

We disclose personal information only to trusted service providers that perform services on our behalf, such as hosting, analytics, email delivery, and customer support tools.

These service providers are contractually restricted from using personal information for any purpose other than providing services to Sim Builder.

For a list of subprocessors, please see our Subprocessors page or contact us directly.

6. Sale or Sharing of Personal Information

Sim Builder does not sell personal information.

Sim Builder does not share personal information for cross-context behavioral advertising or targeted advertising purposes.

Referral tracking and analytics do not constitute a sale or sharing of personal information under the CPRA.

7. Sensitive Personal Information

We collect limited sensitive personal information, such as account login credentials.

Sensitive personal information is used only as necessary to:

  • Provide the Service
  • Secure user accounts
  • Prevent fraud
  • Comply with legal obligations

We do not use sensitive personal information for advertising purposes.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and security requirements.

Retention periods vary by data type, including:

  • Account data: Retained for the life of the account
  • Analytics and referral data: Retained for a limited period, then aggregated or deleted
  • Customer communications: Retained as necessary to resolve issues and meet legal obligations

9. Data Transfers

Your personal information may be processed and stored in the United States or other jurisdictions where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place for cross-border data transfers, consistent with applicable law.

10. Your Privacy Rights (CPRA-Level Rights)

We provide the following privacy rights to all users, regardless of state of residence, subject to applicable law.

You have the right to:

  • Know what personal information we collect, use, and disclose
  • Access your personal information
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information (note: we do not sell or share data)
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising privacy rights

Exercising Your Rights

You may submit a privacy request by contacting us at:

  • Email: privacy@simbuilder.com

We will verify your identity before processing requests and respond within 45 days, as required by law. We may extend this period where permitted and will notify you if an extension is needed.

11. Children’s Privacy

The Service is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

We do not knowingly sell or share personal information of minors under 16.

12. Security of Personal Information

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Non-Discrimination

We will not deny services, charge different prices, or provide a different level of service because you exercise your privacy rights.

14. Links to Other Websites

The Service contains links to third-party websites operated by manufacturers, retailers, and other third parties.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

If changes are material, we will provide additional notice as required by law.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@simbuilder.com